What Customers Say About Dive Pro
"I just wanted to thank you for the help you gave us making purchases for our trip to Florida. We have told everyone that has asked where we got our vests, shoes and rashguard to check out your web site. Hope it helps business. You deserve to do well. You take good care of your customers. Thanks again." -- Kim and Tom
"Thank you so much! The prompt attention and willingness to have the suit sent from the manufacturer has earned you guys a very happy customer and one who will encourage others to use you. We had real issues with Xxxxx.com. Thanks again." -- Martha G.
"I just received the Neosport top! I can't tell you how pleased I am with your outstanding customer service! You bent over backwards to ensure my order was filled and delivered on time. I sincerely appreciate your efforts. You have a new loyal customer! Thanks again for making my day!" -- Roger H.
"Everything arrived yesterday in time for our trip. Thank you for making sure that happened. I'll definitely come back to your site to order additional gear and tell my friends about it as well. Great customer service. Thank you!" -- Rob B.
"Just wanted to take a minute and say THANKS!! The coats arrived yesterday and we are extremely pleased with the quality and fit. We really appreciate all the help the staff there at Dive Pro has given us. Everything has been wonderful. The service is great, the prices are awesome and we look forward to doing a lot business in the future. Please pass along our very warm and hearty THANK YOU to everyone." -- Les & Janice F.
"The package arrived today. I am delighted. You have been nice to do business with and I will be back for equipment for the grandkids. Glad I discovered you people." -- Gayle D.
"Thank you very much! I have rarely experienced this type of customer service. It's virtually unheard of. You can be sure that I will be back for the oceangoing needs for me and my wife. If anyone needs a recommendation for Dive Pro, you have my certified stamp of the highest approval!" -- Troy B.
"I just want to take a moment and thank you very, very much for the extra care and concern you have taken with my order. Thank you so much!" -- Layne P.
"I appreciate the help you've extended to meet my shopping needs. It's always a pleasure doing business with you. I commend Dive Pro Dive Gear for your great customer service. I'm looking forward to doing business with you again. Thank you!" -- Victor B.
"Thank you again for your outstanding services and product. My order arrived (as you had said) yesterday, and I'm currently headed for my first dive class. I will continue to refer your site to other friends and thank you again for your superb customer service." -- Cheryl C.
"I just want to let someone know that Susan in your call center demonstrated EXCELLENT customer service! I had to call her several times while making up my mind on my order. She was friendly, knowledgeable, helped me with sizing for the wet suits. She also called me to let me know that a certain item was not in-stock." -- Shannon S.
"Thank you for working so hard for me. I will be sure to tell everyone on our swim team about your wonderful customer service!" -- Debbie R.
"Thank you, Sue........you are the greatest. Thanks for taking so much time with my order. In the future, Dive Pro will be my only call for equipment." -- Mel C.
"Great Service!!! I was really impressed that I was called regarding a cheaper shipping option for my purchase - this is customer service beyond what I expected. Package arrived just in time before my travel! Thank you for a great experience" -- David G.
"WOW – You are just great! Thanks for all the terrific customer service and much appreciated help." -- Tani L.
"Thank you Sue! After dealing with a few other SCUBA web sites, I am thrilled with the service provided by Dive Pro. Thanks so much and I look forward to doing business with you again." -- Josh M.
"I would like to thank you for your prompt response to my email. I just recieved my order and I'm very pleased that your company put forth the extra effort to get it to me on time. I will highly recommend you to anyone I know." -- Rob C.
"I just want to thank everyone at Dive Pro for their help. Everybody that I dealt with, either by phone or email was very informative and friendly. The staff knew everything about the line of products carried in the company and educated me with facts and opinions about particular items. I did not feel pushed or rushed into buying anything. And as it turns out, I am very satisfied with the items I did purchase. They fit and feel right, like it was made for me. Thanks again for all of your help." -- Jacqueline B.
"You guys are great! I just got my stuff and its just what I wanted. I will be back in touch when I saved up enough for my Nitrox computer." -- Jason A.
"Thank you that is excellent service! I very much appreciate your help." -- Doug T.
"Thank you for your prompt service and delivery. In the future you will be my first choice and I will recommend you to my dive buddies! Very satisfied customer." -- Alan S.
"I just want to say thank you for the effort you made in getting our orders to us on such short notice. We appreciated your expertise and advice. It made the process so much easier. Thanks for the great customer service." -- Vince K.
"Very pleased with the wetsuits and am ordering some more." -- Ben H.
"Thank you to Sue for the great guidance she gave me last week for purchasing my dive boots and fins. As a brand new diver, I am very confused by everything and need lots of help. Sue took the time to explain what is needed and share her considerable expertise. My fins and boots are perfect! It is almost like they are custom made. Thank you again for walking me through my first purchase as a diver. -- Anne T.
"Again, thanks for helping me this morning. It is a real pleasure to talk with someone who understands how to deliver great customer service. You were really on your game today and I really appreciate it. Dive Pro Dive Gear is lucky to have you taking care of customers!" -- Louis R.
"Order recv'd as promised and in time for vacation! Thanks for all the help!" -- Ted H.
"Thanks for following through … I call that excellent service. You guys have been great to deal with. We will definitely use you again for our diving needs." -- Mark D.
"That is so awesome! Thank you so very, very much for all you help in getting the mask to me as quickly as possible!" -- Laura V.
"Thanks for the great service. Can’t wait to use them in the Cayman’s next month. I have already recommended you to a friend who is going to Cuba around the same time as I am going to Grand Cayman. Thanks for all your help and the great service." -- Gordon K.
"Thank you very much for arranging to have the order shipped from the manufacturer. That shows a strong commitment to customer service, and I will definitely look you up again." -- Dustin K.
"I'm on the south-western coast of Crete snorkeling like crazy (a two-hour swim yesterday!), and I wanted to let you know that the Mares Hydrex Flex and the clear Scuba Max snorkels have worked beautifully for my friend and me. Thanks so much for these great products! I can't wait to try the Breezer Purge when I get back to North Carolina in August." -- Elizabeth M.
"WOW!! You guys are great. You've done everything in your power to help us out and we really appreciate it." -- Jill W.
"Cool. Thanks for getting back to me so quickly. Your web site is awesome and I just saw the points for shopping. Unbelievable price on that watch! I can't wait to get the order and shopping more. Have a great day." -- Helene J.
"Thank you for the polite and very speedy response to the error. I am very impressed with your customer service. Thank you again and have a nice day." -- Kevin P.
|